Exchanges and returns

Exchange & Returns Policy

Thank you for shopping with us. Below you will find all the necessary information regarding exchanges and returns. Please read our policy carefully to ensure a smooth process.

Exchange Policy

• We offer exchanges for products within 14 days of receipt, provided that the items are unused, unworn, and in their original packaging.

• Exchanges are subject to product availability.

• If you wish to exchange an item, please contact our customer service team to arrange the exchange.

Returns Policy

• Items can be returned within 14 days of receipt, provided they are unused, unworn, and in their original packaging.

• Sale Items: Products purchased during a sale or with a discount are not eligible for returns or exchanges.

• Returns are at the customer’s own expense unless the product is faulty or damaged upon receipt. In such cases, we will cover the return shipping costs.

Easy returns in three simple steps:

Step 1: fill in the return form

Download the return form here and fill it in completely.

Step 2: send your order

Send the items together with the completed return form to the address on the return form. Make sure you provide the parcel with a Track and Trace code. As the sender, you are responsible and we do not want any misunderstandings.

Step 3: receive the purchase amount in your bank account.

Once we have received the parcel, we will ensure that the purchase amount is transferred back into your bank account within five working days.